International Conference on Human-Centric Business Management Systems and Services (HBMSS)

The International Conference on Human-Centric Business Management Systems and Services focuses on integrating artificial intelligence, large language models, affective computing, and business intelligence to understand human emotions and behavior in organizational contexts. It promotes research on combining structured performance data with unstructured emotional signals to improve decision-making, employee engagement, customer intelligence, crisis response, and digital transformation, while addressing ethics, trust, scalability, transparency, and real-time responsiveness in enterprise environments. The event anticipates proceedings indexed in major databases such as Scopus, Web of Science, Ei Compendex, DBLP, and Google Scholar.